Building and Maintaining Websites

Plan visitor journeys and site maintenance

Website work can cover information architecture, page development, deployment, content updates, issue fixes, and version maintenance.

A clear handoff between site content and technical maintenance helps organizations understand how updates and support fit together.

Website architecture

The structure of a site’s sections, page hierarchy, content, and visitor paths.

Content management system (CMS)

A platform for maintaining articles, case studies, pages, and language versions without frequent code changes.

Production deployment

Publishing a site’s code, database, media, and configuration to the server or cloud environment that serves visitors.

Ongoing maintenance

Continued work on content, fixes, performance, updates, and issues after a site launches.

A website needs attention after launch

Content changes, browser updates, and application dependencies can create ongoing maintenance tasks after a site is published.

Documented update and support responsibilities help teams plan routine changes and route technical issues to the right owner.

Project team discussing website content structure and ongoing support
Plan the content, management tools, deployment, and maintenance approach together.

Plan, deploy, and maintain websites

Technology, content responsibilities, and deployment scope are agreed for each website.

Corporate website and business site planning

Plan site sections, page hierarchy, and content around the organization and its visitors.

Website development and content management

Build business pages, case studies, news, contact paths, and the content tools needed for ongoing updates.

Server, domain, and deployment support

Coordinate hosting, domain records, HTTPS certificates, deployment, and launch changes.

Content updates, fixes, and version maintenance

Support page updates, form fixes, front-end adjustments, dependency updates, and scoped feature improvements.

Performance, security, and accessibility review

Review loading, media, caching, basic updates, and form operation.

Operations handoff and ongoing maintenance

Document site inventory, content practices, deployment steps, and maintenance guidance for future updates.

Website content displayed on a business workstation
A business website also needs maintainable content tools, reliable deployment, and a clear update process.

Clear update paths and technical handoffs

A defined process for content and technical changes can help organizations keep website tasks visible and maintainable.

For cloud hosting and resource planning, see our Public Cloud Services page.

Clearer information structure

Organize pages around visitor needs and business content.

A path for routine updates

Define content tools and maintenance practices before handoff.

Documented deployment and support

Keep domain, environment, and version details available for maintenance.

A foundation for future changes

Use the current structure and technical handoff to support later revisions.